Lost Word document edited from Outlook attachment?

Have you ever come across a situation where you received a Word/Excel/Powerpoint document or any other editable file for that matter, via email that you manage through Microsoft Outlook. You opend the document, edit the contents, save and close it. Now when you try to find the edited document it is nowhere to be found!!kahovka-service

Well relax! Your document is safe. Only that Microsoft Outlook saves it at a hidden location on the hard disk.

Here is a possible solution to find such a “missing” document.

Step 1: Locate the folder

The folder location is stored in the registry in the following key.

Outlook 97

Outlook 98

Outlook 2000

Outlook 2002/XP

Outlook 2003

Outlook 2007

Outlook 2010

Step 2: Get to the folder

Now look for the missing document. Hopefully the file you are looking for will be located in this folder.

If you are using Outlook for MAC, use the following steps to retrieve your document.

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57 Responses to “Lost Word document edited from Outlook attachment?”

  1. Chris said:

    Apr 20, 16 at 2:44 pm

    Saved me 6 hours of work that I foolishly would have lost otherwise!

    Thank you so much!

  2. Antonio said:

    Sep 28, 15 at 8:58 am

    Thanks, Arvind. I mean it πŸ™‚

  3. Mohan said:

    Jul 20, 15 at 3:41 pm

    Excellent. I was able to get that file. Thank you so much Arvind.
    Matt said:
    Aug 19, 13 at 9:11 pm

    Thank you Matt for headsup. You also helped to get the the basic steps as well. Life savers… God bless you
    THANK YOU! Saved me several hours of work.

    You may want to update to include the steps to get into regedit to access the registry keys:

    1) Go to Start Menu
    2) Select β€œRun”
    3) type β€œREGEDIT” and hit enter
    4) Navigate per instructions above
    – See more at: http://tips.kaali.co.uk/2010/11/16/outlook-attachment-updates-lost/#comment-3374

  4. Mohan said:

    Jul 20, 15 at 3:35 pm

    Please help me. I have saved a ppt file in outlook and when I opened the changes are not there. I checked in the same path but the outlook folder is not there. Please help asap.

  5. Laurent said:

    May 22, 15 at 8:24 am

    Just a HUGE THANK YOU !!!

  6. Paul Crispin said:

    Feb 19, 15 at 10:02 am

    Thank You so much – this seems to be a bad bug in the system – with autosave selected I just assumed it would save my file as usual when opening word file from email attachment rather than just editing a new document or one saved previously. Hope this has been addressed in later versions of Window and made a lot easier to access.

  7. Matt Robins said:

    Jan 30, 15 at 5:14 pm

    Thanks so much, you just saved me from a very annoying mistake!

  8. Adele said:

    Jan 21, 15 at 12:54 am

    YOU sir, are a HERO!

  9. Anthony Allison said:

    Jan 08, 15 at 8:07 pm

    Thanks for sharing Arvind. I can go home to my family πŸ™‚

  10. AdiPhotog said:

    Nov 29, 14 at 7:00 am

    Awesome job thanks a lot! You are a life saver!

  11. Vikas Jain said:

    Nov 14, 14 at 9:52 pm

    This was a life saver for me. I saved my one day of work.

    Thank a lot Arvind. Hope you get all the good things in life.

  12. Alex said:

    Sep 10, 14 at 10:31 am

    Thank you very much, very very usefull article!!!

  13. Prasad said:

    Sep 05, 14 at 4:16 pm

    Thanks a ton man

  14. Atousa said:

    Sep 04, 14 at 4:57 pm

    whoever is the person giving this answer here saved my day.
    I do appreciate your help. Thanks a million.

  15. Raymon said:

    Jul 30, 14 at 3:42 pm

    You saved my day! I want to kiss you right now! You’re my hero! πŸ™‚

  16. James said:

    Jul 25, 14 at 9:08 pm

    Very Helpful..thankz much!!!

  17. Mohit said:

    Jul 17, 14 at 4:11 pm

    Fantastic … It worked for me …

  18. Ben Hooson said:

    Mar 19, 14 at 9:27 pm

    thanks very much !

  19. Grateful traffic said:

    Mar 05, 14 at 9:26 am

    Thank you sooooooooo much.

  20. Miguel said:

    Feb 13, 14 at 3:39 am

    I love you

  21. Saara said:

    Feb 07, 14 at 12:23 pm

    Dear Arvind,

    I do not know if you still update this, but nevertheless I’ll ask. Can you think of a reason why my >HKEY_CURRENT USER… etc. path does NOT have a >Security option. So there is no way to trace the OutlookSecureTempFolder via this route. The options I see there are: AutoDiscover, Contact, Options, Setup,and SQM.

    I am using Windows 7. I’ve also tried to locate the folder from file manager from

    C:\Users\(username)\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook
    but I get the message that there is no such \Content.Outlook -folder.

    With the same path I can however locate (the also hidden from view) \Content.IE5 -folder. So can the Outlook one for some reason have a different name?

    The IT support at my work are completely in the dark in this matter – they could not help. So can you :)?

    Any ideas on what to do? Thanks in advance!

  22. dk said:

    Jan 21, 14 at 9:48 pm

    many, many thanks. saved my butt

  23. Carlos said:

    Jan 21, 14 at 10:13 am


    I could kiss you right now.

  24. Bennie Naude said:

    Nov 13, 13 at 9:53 am

    Thank you a million times!!!!

  25. Baiju Narayanan said:

    Oct 14, 13 at 1:52 pm

    A fantastic option mate

  26. Paulo said:

    Sep 27, 13 at 10:23 am

    You saved my day!

  27. Becki said:

    Sep 23, 13 at 5:47 pm

    I don’t know why you know this, but I am SO thankful that you do AND that you took the time to post it for those of us who didn’t.

    I just wonder, if I change the registry key to point have these files saved to a directory I actually know exists, will this cause a problem? Or can I make a shortcut to this directory, since I’m sure I will do this again in the future?

  28. Matt said:

    Aug 19, 13 at 9:11 pm

    THANK YOU! Saved me several hours of work.

    You may want to update to include the steps to get into regedit to access the registry keys:

    1) Go to Start Menu
    2) Select “Run”
    3) type “REGEDIT” and hit enter
    4) Navigate per instructions above

  29. Dave said:

    Jul 16, 13 at 3:15 pm


  30. Arvind said:

    Jun 27, 13 at 12:04 am

    Just updated the post with instructions on retrieving documents for Outlook for MAC.

  31. Doris said:

    Jun 26, 13 at 11:10 pm

    Hi, just happend to me, i’m devestaded :-(Have outlook 2011 for mac. I really don’t know what to do – please help me.

  32. Niamh said:

    Jun 24, 13 at 10:16 am

    I was about to redo all my work which took 2 hours.
    Your advice on finding my word doc is much appreciated, thank you so very much!

  33. Sharat said:

    Jun 19, 13 at 11:43 pm

    I owe you one. You saved my life!!!!!

  34. Harvo said:

    Jun 06, 13 at 9:58 pm

    Thanks so much Arvind! Even trying to navigate to the folder in Registry doesn’t work…MUST copy/paste to Navigator….and follow your instructions exactly. Saved me hours of rework!

  35. Arpit said:

    Jun 01, 13 at 9:40 am

    great W O R K !!! appreciate ! helped me to save an 4 Hours of work !!

  36. Daniel said:

    May 15, 13 at 2:25 pm

    This worked a treat, saved me hours of work. Thanks.

  37. Anil said:

    May 14, 13 at 8:12 pm

    Cool…it worked for me.
    To locate registry, In the Start menu search bar enter “regedit” without quotes.

  38. Richard Womersley said:

    Apr 26, 13 at 9:08 am

    Perfect! I tried several other methods and this was the one that worked. Note that to open the registry key you need to run regedit but otherwise a total godsend. If we ever meet, the beer’s on me!

  39. Joe C said:

    Apr 13, 13 at 3:35 pm

    This Tip was a God send. Thank you for saving me !

  40. JB Henderson Mechanical said:

    Apr 09, 13 at 6:38 pm

    Thanks for the post. I’ll put it in our knowlegebase.

  41. SAI said:

    Mar 27, 13 at 8:22 pm

    thanks .. you saved 4 hours of genious at work

  42. Samir Singh said:

    Mar 25, 13 at 3:52 pm

    You Saved me, THANK YOU

  43. Mat said:

    Mar 14, 13 at 11:07 pm

    Thankyou Thankyou Thankyou Thankyou!!

  44. Wesley said:

    Feb 06, 13 at 9:33 pm

    If you were next to me…i would have made sweet sweet love to you !!! you saved my ass BIG TIME !!!! thanks a million !!!

  45. Umer said:

    Jan 30, 13 at 10:34 am

    wow.. it worked like a charms.. thanks for making things easy. love ya..

  46. Giri said:

    Dec 04, 12 at 1:35 pm

    Thanks a lot buddy..

    you just made my day πŸ™‚

  47. moff said:

    Nov 13, 12 at 4:54 am

    Nice one. Thanks.

  48. Aga said:

    Nov 01, 12 at 7:15 am

    Good advice, but it does not work always. I’ve just had such a situation but I can’t find my lost file in directory. There are a lot of documents but the last one which I saved after opening from outlook is not there.

  49. Sreedhar said:

    Sep 21, 12 at 1:59 pm

    Thanks a lot πŸ™‚ it helped me.

  50. Oded Ran said:

    Sep 18, 12 at 3:45 pm

    If you’re not computer savvy enough to follow these instructions, I’ve created a step-by-step blog how to rescue your file. Hope it helps you.


  51. Galibert Nicolas said:

    Sep 11, 12 at 5:34 pm

    Thanks so much. Any idea why going manually to the path found in registry is not possible (folder hidden even with visible hidden folder activated)?????

  52. Farshid said:

    Jul 25, 12 at 9:44 pm

    Thank you so so much, it worked great, saved two hours of work πŸ™‚

  53. groovynorcalgal said:

    Jun 18, 12 at 6:39 pm

    Thank you! Stupid search in Windows failed to find the document in that location – even though I have all files including hidden and system files showing. Grrrr. Normally don’t make the mistake of editing from the attachment, but did this time. You saved me extra work πŸ™‚

  54. increase web traffic said:

    Sep 04, 11 at 3:30 pm

    Outlook is important for office work. This will help you finish all the task. I am sure this will be exciting for me as an employee. This can help my task easier and faster.

  55. Viraj said:

    May 04, 11 at 10:14 am

    Thanks Arvind, saved an hour of work!

  56. Shower Screens Melbourne said:

    Apr 16, 11 at 6:40 am

    I have been using gmail document for any work I have done. It is good and you wont have the hassle of looking for it. Outlook is also good for office emails. I was able to use this when I was an accounting analyst before. Thank you.

  57. Melbourne Commercial Glass said:

    Mar 28, 11 at 11:19 am

    Microsoft outlook is a good tool in saving a document for your business and projects. I used to have this when I work as an accounting staff in a firm. This is very useful.

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